Terms and conditions

Version

1.0

Effective date

21 January 2024

Last updated

4 April 2026

Entity

Tuse Ltd · RC 8198640

Registered

Abuja, FCT, Nigeria

Part A — The agreement

1. Definitions

In these Terms, unless the context requires otherwise:

• "Artisan" means an independent service provider registered on the Platform to offer Services to Customers.
• "Booking" means a confirmed request by a Customer for an Artisan to perform a Service.
• "Business Account" means an account held by a company, estate, facility manager or other organisation rather than an individual household.
• "Commission" means the fee retained by Tuse from the Job Value, as described in Clause 12.
• "Customer" means a person or entity who requests or receives Services through the Platform.
• "Escrow" means funds held by Tuse or its licensed payment partner pending release under Clause 11.
• "Job Value" means the total amount payable by the Customer for a Booking, excluding any separately itemised platform charges.
• "Platform" means the TVṢe mobile applications (Customer and Artisan), the website at www.tuse.ng, the admin systems, and all associated services.
• "Services" means home and related services offered by Artisans through the Platform.
• "Tuse", "we", "us", "our" means Tuse Ltd (RC 8198640).
• "User", "you", "your" means any person who accesses or uses the Platform, whether as a Customer, Artisan, or otherwise.
• "Wallet" means the ledger balance maintained for a User within the Platform.

2. Acceptance of these Terms

2.1 By creating an account, accessing, or using the Platform in any way, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference.

2.2 If you do not agree to these Terms, you must not create an account or use the Platform.

2.3 Where you accept these Terms on behalf of a company or organisation, you warrant that you have authority to bind that entity, and "you" refers to that entity.

2.4 You consent to contracting by electronic means. Electronic records and acceptances generated by the Platform are admissible evidence of your agreement in accordance with the Evidence Act 2011.

3. Nature of the Platform

3.1 Tuse operates a technology marketplace. We connect Customers with independent Artisans. We do not ourselves perform, supervise, or control the performance of Services.

3.2 Artisans are independent contractors. They are not employees, agents, partners, or joint venturers of Tuse. Nothing in these Terms creates an employment relationship, and no Artisan may hold themselves out as an employee or representative of Tuse.

3.3 The contract for the performance of a Service is formed between the Customer and the Artisan. Tuse is not a party to that contract, except in respect of the payment, escrow, and dispute facilitation functions expressly described in these Terms.

3.4 Tuse does not guarantee the availability of any Artisan, the quality or outcome of any Service, or that any Booking will be accepted.

4. Eligibility

4.1 You must be at least 18 years old to hold an account.

4.2 You must have full legal capacity to enter into binding contracts under Nigerian law.

4.3 Artisans must additionally satisfy the verification requirements in Clause 6 and hold any licence, certification, or registration required by law for the trade they offer.

4.4 We may refuse, restrict, or withdraw access to the Platform at our discretion where eligibility is not met or cannot be confirmed.

Part B — Accounts and verification

5. Accounts

5.1 You must provide accurate, current, and complete information when registering and must keep that information up to date.

5.2 You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.

5.3 You must notify us immediately at support@tuse.ng if you become aware of unauthorised access to your account.

5.4 One person may hold one Customer account and one Artisan account. Duplicate, fictitious, or shared accounts are prohibited and may be suspended without notice.

5.5 Accounts are personal to you and may not be sold, transferred, rented, or assigned to any other person.

6. Artisan verification

6.1 Before an Artisan may accept Bookings, we may require verification which includes some or all of: National Identification Number (NIN), Bank Verification Number (BVN), a photographic identity check, proof of address, trade certification, guarantor details, and a background check.

6.2 Verification is carried out by us and by third-party identity verification providers. By submitting to verification you consent to the processing of your personal data for that purpose and to checks against government and financial databases as permitted by law.

6.3 Verification is a point-in-time check. It is not a guarantee, warranty, endorsement, or assurance of an Artisan's competence, honesty, conduct, or future performance. Customers remain responsible for exercising ordinary care.

6.4 A "Verified" badge indicates only that the Artisan completed our verification steps at the time shown. We may remove the badge at any time.

6.5 Providing false, forged, or another person's documents is grounds for immediate and permanent termination and may be reported to law enforcement under the Cybercrimes (Prohibition, Prevention, etc.) Act 2015 (as amended) and other applicable law.

7. Business accounts

7.1 Business Accounts may be made available to estates, facility managers, property companies, and other organisations, subject to separate onboarding and, where applicable, a written agreement.

7.2 Where a written agreement exists between Tuse and a Business Account holder, that agreement prevails over these Terms to the extent of any conflict.

7.3 The account administrator of a Business Account is responsible for all users they authorise, for the accuracy of billing information, and for ensuring authorised users comply with these Terms.

7.4 Business Account holders may be subject to different pricing, invoicing, payment terms, and cancellation rules, which will be disclosed at onboarding.

Part C — Bookings, pricing and payment

8. Bookings

8.1 A Customer submits a service request through the Platform. A Booking is confirmed only when (a) an Artisan accepts the request, and (b) any required payment or authorisation has been completed.

8.2 Requests may expire, be declined, or be reassigned where no Artisan accepts within a reasonable period.

8.3 Customers must provide accurate and complete details of the work required, safe access to the premises, and any information necessary for the Artisan to perform the Service safely.

8.4 Where the scope of work materially differs from what was described, the Artisan may decline to proceed or propose a revised quotation, which the Customer may accept or reject through the Platform.

8.5 In-app messaging and calling between Customer and Artisan are enabled once payment has been made or authorised for a Booking.

9. Pricing

9.1 Prices may be displayed as fixed prices, quoted prices, or estimates, depending on the service category.

9.2 The minimum booking value is ₦5,000, unless a different minimum is set for a particular service category and disclosed at the point of booking.

9.3 Displayed prices may include platform fees, service charges, and applicable taxes. Where a charge is added separately, it will be itemised before you confirm.

9.4 Estimates are not binding final prices. Where additional work, materials, or time are required, any variation must be agreed through the Platform before it is carried out. Tuse is not obliged to support disputes over amounts agreed outside the Platform.

9.5 Materials, parts, and consumables are the responsibility of the Customer unless expressly included in the quoted price.

9.6 We may run promotional pricing, discounts, or credits. These are subject to their own terms, are not exchangeable for cash, and may be withdrawn at any time.

10. Payments

10.1 Payments are processed through Tuse or through licensed third-party payment partners. By making a payment you also agree to the terms of the relevant payment partner.

10.2 We accept the payment methods displayed in the app. We do not store full card details; these are held by our payment partner in accordance with applicable card scheme standards.

10.3 You warrant that you are lawfully entitled to use any payment instrument you provide.

10.4 Off-platform payments are prohibited. Where a Customer pays an Artisan directly in cash or by transfer outside the Platform, the transaction falls outside escrow and outside our dispute, refund, and guarantee processes entirely. Both parties may be suspended. See Clause 22.

11. Escrow and release of funds

11.1 Payments for Bookings are held in escrow and are not released to the Artisan at the time of payment.

11.2 Funds are released to the Artisan's Wallet immediately, net of Commission, when:

(a) the Customer confirms completion in the app; or

(b) the Artisan marks the job complete and no dispute has been raised; or

(c) a dispute is resolved in the Artisan's favour under Clause 17.

11.3 Where a dispute is raised before release, funds remain held until the dispute is determined.

11.4 Escrow is a payment-handling function. It does not make Tuse a party to the service contract, a guarantor of performance, or a provider of banking or deposit services.

12. Commissions and fees

12.1 Tuse retains a commission of 13% of the Job Value on completed Bookings, deducted before payout to the Artisan. The applicable rate for each category is shown in the Artisan app.

12.2 We may vary Commission rates on 30 days' notice to Artisans. Bookings confirmed before a change takes effect are charged at the previous rate.

12.3 Additional fees may apply, including payment processing fees, withdrawal fees, and cancellation fees. All such fees will be disclosed before they are incurred.

12.4 Commission is exclusive of Value Added Tax, which will be added and remitted where applicable under the Value Added Tax Act.

13. Wallets and withdrawals

13.1 Each Artisan has a Wallet recording earnings, deductions, and withdrawals. The Wallet is a record of amounts owed and is not a bank account, deposit account, or stored-value instrument. No interest accrues.

13.2 Artisans may request withdrawal of available Wallet balances to a verified Nigerian bank account in their own name. We do not process withdrawals to third-party accounts.

13.3 Withdrawal requests are processed within 1 to 3 business days, subject to bank processing times, which are outside our control. A minimum withdrawal amount of ₦4,000 and a withdrawal fee of ₦100 may apply.

13.4 We may delay, hold, or reverse a withdrawal where we reasonably suspect fraud, a chargeback, an error, a pending dispute, an unpaid refund obligation, or a legal or regulatory requirement.

13.5 Where an amount is credited in error, we may recover it by deducting from your Wallet balance or future earnings, and you agree to repay any shortfall on demand.

13.6 Balances in dormant accounts (no activity for 12 months) may be subject to notification and, where required, treatment in accordance with applicable law.

14. Loyalty programme

14.1 We may operate a loyalty or rewards programme offering points, credits, or discounts to Customers.

14.2 Points and credits have no cash value, are not property, are non-transferable, and cannot be sold, exchanged, or redeemed for cash.

14.3 Points may expire after 12 months of inactivity. We may vary earn rates, redemption values, and programme rules, or discontinue the programme entirely, on reasonable notice.

14.4 Points earned in connection with a cancelled or refunded Booking may be reversed.

14.5 Points obtained through fraud, abuse, or manipulation will be forfeited and the account may be suspended.

Part D — Cancellations, refunds and disputes

15. Cancellations

15.1 Customer cancellation. A Customer may cancel a confirmed Booking through the app. Cancellation charges apply as follows:

• More than 12 hours before the scheduled start: full refund, less payment processing fees where non-recoverable.
• Between 2 and 12 hours before: 75% refund.
• Less than 2 hours before, or after the Artisan has arrived: 50% refund, or such lesser amount as reflects work already done and costs incurred.

15.2 Artisan cancellation. An Artisan who cancels a confirmed Booking without a valid reason may incur a penalty, a reduction in ranking, or suspension. Repeated cancellation is a breach of these Terms.

15.3 Failed access. Where the Artisan attends at the agreed time and cannot access the premises or begin work through no fault of their own, the Booking may be treated as a late cancellation by the Customer.

15.4 Cancellation for reasons of safety, misrepresented scope, unlawful requests, or harassment does not attract a penalty.

16. Refunds

For a plain-language summary of this Clause and Clause 15, see our refund policy.

16.1 Refunds are made to the original payment method or, at the Customer's election, to Wallet credit.

16.2 Approved refunds are initiated within 5 business days. The time for funds to appear depends on the Customer's bank or card issuer.

16.3 A refund may be granted in full or in part where a Service was not performed, was materially incomplete, or was materially different from what was booked.

16.4 Refunds are not ordinarily granted for dissatisfaction with a properly performed Service, for a change of mind after completion, or where the Customer prevented completion.

16.5 Nothing in this Clause limits any refund, repair, or replacement right a Customer has under the Federal Competition and Consumer Protection Act 2018.

17. Dispute resolution procedure (platform)

17.1 Step 1 — Raise. A dispute must be raised through the in-app dispute function within 48 hours of the job being marked complete, or before confirming completion, whichever is earlier.

17.2 Step 2 — Evidence. Both parties will be asked to submit evidence, which may include photographs, in-app messages, quotations, and receipts. Evidence must be submitted within 48 hours of request.

17.3 Step 3 — Review. Tuse will review the submissions and may contact either party. We aim to issue a decision within 5 business days of receiving complete evidence.

17.4 Step 4 — Outcome. Possible outcomes include full release to the Artisan, full refund to the Customer, partial refund and partial release, or a re-do of the work at no additional cost.

17.5 Step 5 — Escalation. A party dissatisfied with the outcome may request internal escalation within 7 days. The escalated decision is final as between the parties and Tuse for platform purposes.

17.6 Clause 17.5 does not remove either party's right to pursue legal remedies under Clause 33, or a consumer's right to complain to the Federal Competition and Consumer Protection Commission.

17.7 Tuse acts as a facilitator in this process. Our determination governs the release of escrowed funds only; it is not a judicial or arbitral determination of legal liability.

Part E — Conduct and content

18. Ratings and reviews

18.1 Users may rate and review after a completed Booking. Reviews must be honest, based on first-hand experience, and relevant to the Service.

18.2 We may remove or refuse to publish content that is false, defamatory, discriminatory, obscene, threatening, incentivised, or that discloses another person's private information.

18.3 We do not ordinarily edit reviews. Where a review is removed, we may notify the author.

18.4 Manipulating ratings — including self-reviews, paid reviews, retaliatory reviews, and coordinated review campaigns — is prohibited and may result in termination.

18.5 By posting a review you grant us a licence under Clause 26 to publish and display it.

19. Customer obligations

Customers must:

• provide a safe working environment and disclose known hazards;
• secure pets, valuables, and vulnerable persons as appropriate;
• not require an Artisan to perform work that is unsafe, unlawful, or outside the booked scope;
• treat Artisans with courtesy and without harassment or discrimination;
• pay agreed amounts through the Platform.

20. Artisan obligations

Artisans must:

• hold and maintain all licences, permits, and certifications required for their trade;
• perform Services with reasonable skill and care and to the standard reasonably expected of a competent practitioner in that trade;
• attend punctually or give prompt notice where they cannot;
• wear or carry Tuse identification where issued, and use branded workwear only while performing Platform Bookings;
• comply with all applicable health, safety, environmental, and building regulations;
• take responsibility for their own tools, equipment, transport, and taxes;
• not subcontract a Booking to another person without disclosure and consent through the Platform.

21. Prohibited conduct

You must not:

• provide false, misleading, or fraudulent information;
• impersonate any person or misrepresent your affiliation with any person or entity;
• use the Platform for any unlawful purpose, including money laundering, terrorism financing, or the sale of prohibited goods;
• harass, threaten, stalk, discriminate against, or abuse any User or member of Tuse staff;
• scrape, reverse engineer, decompile, or attempt to derive the source code of the Platform;
• introduce malware, attempt unauthorised access, or interfere with the operation or security of the Platform;
• use automated means to create accounts, place Bookings, or manipulate rankings;
• solicit Users away from the Platform (see Clause 22);
• use the Platform in a way that damages the reputation of Tuse or infringes the rights of others.

22. Circumvention

22.1 Users must not arrange, negotiate, or complete payment for Services introduced through the Platform outside the Platform, whether during the Booking or for a period of 12 months after the last Booking between those parties.

22.2 Circumvention deprives Users of escrow protection, dispute support, and any guarantee, and deprives Tuse of the Commission on which the service depends.

22.3 Where circumvention is established, we may suspend or terminate the accounts involved, withhold Wallet balances pending settlement of amounts owed, and recover Commission that would otherwise have been payable.

23. Safety, property and insurance

23.1 Artisans are responsible for damage they cause to a Customer's property through negligence or defective work.

23.2 Artisans are strongly encouraged to hold appropriate public liability and tools insurance. Tuse does not provide insurance cover to Artisans or Customers unless a specific cover is expressly stated in-app.

23.4 Customers should report property damage within 48 hours of the Service, with photographic evidence.

23.5 In an emergency, or where a crime is suspected, contact the appropriate emergency services first. Then notify us.

24. iRanti and AI features

24.1 The Platform may include AI-assisted features, including the assistant known as iRanti, which may provide summaries, recommendations, matching suggestions, scheduling assistance, and analytics.

24.2 AI-generated output is provided for convenience and general guidance only. It may be incomplete, out of date, or incorrect. It is not professional, legal, financial, medical, or engineering advice and must not be relied upon as such.

24.3 You are responsible for verifying any output before acting on it. Tuse is not liable for loss arising from reliance on AI-generated output, to the extent permitted by law.

24.4 Interactions with AI features may be logged and used to operate, secure, and improve the Platform, in accordance with the Privacy Policy. Do not input sensitive personal data, passwords, or payment details into AI features.

24.5 We may modify, limit, or withdraw AI features at any time.

Part F — Intellectual property, data and tax

25. Intellectual property

25.1 The Platform, the TVṢe name and wordmark, logos, designs, software, databases, documentation, and all content published by Tuse are owned by Tuse or its licensors and are protected by the Copyright Act 2022, the Trade Marks Act, and other applicable law.

25.2 We grant you a limited, revocable, non-exclusive, non-transferable licence to use the Platform for its intended purpose, subject to these Terms.

25.3 You must not copy, modify, distribute, sell, licence, or create derivative works from any part of the Platform, or use our branding without our prior written consent.

25.4 Branded workwear and identification issued to Artisans remain our property, are licensed for use only while the Artisan is active on the Platform, and must not be used to represent that the Artisan is our employee.

26. User content

26.1 You retain ownership of content you submit (including photographs, descriptions, and reviews).

26.2 You grant Tuse a worldwide, non-exclusive, royalty-free, sublicensable licence to host, store, reproduce, adapt, publish, and display that content for the purposes of operating, promoting, and improving the Platform.

26.3 You warrant that you own or have the necessary rights to the content and that it does not infringe any third party's rights.

26.4 We may remove content that breaches these Terms or applicable law.

27. Privacy and data protection

27.1 We process personal data in accordance with our Privacy Policy and the Nigeria Data Protection Act 2023 and subsidiary instruments issued by the Nigeria Data Protection Commission.

27.2 We collect and process data to operate the Platform, verify identity, process payments, prevent fraud, resolve disputes, comply with law, and improve our services.

27.3 We share data with payment processors, identity verification providers, cloud and communications providers, and, where required, regulators and law enforcement.

27.4 Where data is transferred outside Nigeria, we take steps to ensure an adequate level of protection as required by the Act.

27.5 You have rights of access, rectification, erasure, restriction, objection, and portability, subject to the limits in the Act. Requests may be sent to privacy@tuse.ng.

27.6 Location data is used to match Bookings and support safety. You may disable location sharing in your device settings, but core features may not function.

28. Data retention

28.1 We retain personal data only for as long as necessary for the purposes for which it was collected, or as required by law.

28.2 Indicative retention periods:

• Transaction and payment records: 6 years from the transaction, consistent with record-keeping obligations under the Companies and Allied Matters Act 2020 and tax legislation.
• Identity and verification records: 5 years after account closure, consistent with anti-money-laundering requirements.
• Communications and dispute records: 3 years after resolution.
• Marketing preferences: until withdrawal of consent.
• Inactive account data: reviewed after 24 months of inactivity.

28.3 On deletion of your account, we delete or anonymise your data except where retention is required by law, necessary for the establishment or defence of legal claims, or necessary to prevent fraud. See how to delete your account.

29. Tax obligations

29.1 Artisans are independent contractors and are solely responsible for their own tax affairs, including personal income tax, and for any registration, filing, and remittance obligations arising from their earnings.

29.2 Tuse does not deduct PAYE and does not act as an employer for tax purposes.

29.3 We may be required to deduct and remit withholding tax on payments to Artisans and to issue credit notes or deduction records. Where we do, the amount deducted will be shown in the Artisan's Wallet statement.

29.4 Value Added Tax at the prevailing rate applies to our Commission and to Services where the supplier is required to charge it. Artisans whose turnover exceeds the statutory threshold are responsible for their own VAT registration and remittance.

29.5 We may request tax identification details (TIN) and may restrict payouts where required information is not provided.

29.6 Nothing in this Clause is tax advice. Users should obtain their own advice.

Part G — Liability and termination

30. Platform availability

30.1 We aim to keep the Platform available but do not warrant uninterrupted or error-free operation.

30.2 We may suspend access for maintenance, upgrades, security, or legal reasons, with notice where reasonably practicable.

30.3 We may modify, add, or remove features at any time.

31. Limitation of liability

31.1 Nothing in these Terms excludes or limits our liability for: death or personal injury caused by our negligence; fraud or fraudulent misrepresentation; any liability that cannot lawfully be excluded, including under the Federal Competition and Consumer Protection Act 2018.

31.2 Subject to Clause 31.1, and to the maximum extent permitted by law:

(a) We act as a marketplace intermediary. We are not liable for the acts, omissions, negligence, defective work, delay, theft, or misconduct of any Artisan or Customer.

(b) We are not liable for indirect, consequential, special, or punitive loss, or for loss of profit, revenue, business, goodwill, data, or anticipated savings.

(c) Our total aggregate liability to you in connection with any Booking shall not exceed the greater of the Job Value of that Booking or ₦100,000.

(d) Our total aggregate liability to you in any 12-month period shall not exceed the total Commission we received from your Bookings in that period or ₦500,000, whichever is greater.

31.3 The Platform is provided on an "as is" and "as available" basis. Subject to Clause 31.1, all implied warranties are excluded to the extent permitted by law.

31.4 Clauses 31.2(c) and (d) do not apply to Customers acting as consumers where their application would be inconsistent with mandatory Nigerian consumer protection law.

32. Indemnity

32.1 You agree to indemnify and hold harmless Tuse, its directors, officers, employees, and agents against all claims, losses, damages, liabilities, costs, and reasonable legal fees arising from:

(a) your breach of these Terms or applicable law;

(b) your negligence or wilful misconduct;

(c) any claim by a third party relating to Services you provided or received;

(d) content you submitted to the Platform.

32.2 This indemnity does not apply to the extent that the loss was caused by our own negligence or breach.

32.3 We will notify you of any claim to which this indemnity applies and will not settle it without your consent, such consent not to be unreasonably withheld.

33. Force majeure

33.1 Neither party is liable for failure or delay in performance caused by an event beyond its reasonable control, including: acts of God, flood, fire, storm; epidemic or pandemic; war, terrorism, civil unrest, insurgency, banditry; strikes or industrial action; failure of public power supply or national grid collapse; failure of telecommunications, internet, or payment infrastructure; government action, curfew, road closure, or regulatory intervention.

33.2 The affected party must notify the other as soon as reasonably practicable and take reasonable steps to mitigate.

33.3 Bookings affected by a force majeure event may be rescheduled or cancelled without penalty to either party, and payments held in escrow will be refunded.

33.4 Where the event continues for more than 30 days, either party may terminate the affected Booking without liability.

34. Suspension and termination

34.1 By you. You may close your account at any time through the app or by contacting support. Closure does not affect Bookings already confirmed, amounts owed, or obligations that survive termination.

34.2 By us. We may suspend or terminate your account, with or without notice, where we reasonably believe you have:

• breached these Terms;
• engaged in fraud, misrepresentation, or unlawful conduct;
• created a safety risk to any person;
• repeatedly received serious complaints or fallen below published quality standards;
• circumvented the Platform under Clause 22;
• or where required by law, regulation, or a payment partner.

34.3 Where practicable and lawful, we will give notice and an opportunity to respond before permanent termination. In cases of suspected fraud or safety risk, we may act immediately.

34.4 On termination, undisputed Wallet balances will be paid out, less any amounts owed to us or to Customers, subject to any hold required for pending disputes or chargebacks.

34.5 Clauses 21, 22, 25, 26, 27, 28, 29, 31, 32, 33, 34, 35, and 37 survive termination.

Part H — General

35. Governing law and legal disputes

35.1 These Terms and any dispute arising out of or in connection with them are governed by the laws of the Federal Republic of Nigeria.

35.2 The parties will first attempt in good faith to resolve any dispute amicably, using the procedure in Clause 17 where applicable, within 30 days of written notice.

35.3 If not resolved, the dispute may be referred to arbitration under the Arbitration and Mediation Act 2023, before a sole arbitrator, seated in Abuja, in the English language.

35.4 Consumer carve-out. Nothing in Clause 35.3 prevents a Customer acting as a consumer from bringing a claim in a court of competent jurisdiction in Nigeria, or from complaining to the Federal Competition and Consumer Protection Commission.

35.5 Nothing prevents either party from seeking urgent injunctive relief from a court.

36. Consumer protection

36.1 Nothing in these Terms excludes, restricts, or modifies any right or remedy a Customer has under the Federal Competition and Consumer Protection Act 2018 or other applicable consumer protection law.

36.2 Where any provision of these Terms conflicts with a mandatory consumer right, that mandatory right prevails and the conflicting provision applies only to the extent permitted.

36.3 Customers may direct complaints to support@tuse.ng and, if unresolved, to the Federal Competition and Consumer Protection Commission.

37. Changes to these Terms

37.1 We may amend these Terms from time to time.

37.2 Material changes will be notified by in-app notice, email, or push notification at least 14 days before they take effect.

37.3 Continued use of the Platform after the effective date constitutes acceptance. If you do not accept the revised Terms, you must stop using the Platform and may close your account.

37.4 Changes do not apply retrospectively to Bookings confirmed before the effective date.

38. Notices

38.1 We may give notice by in-app message, push notification, email, or SMS to the contact details on your account. Notice is deemed received on the day sent.

38.2 Formal legal notice to Tuse must be sent to Diamond Close, Brains & Hammers City, Life Camp, Abuja, FCT, marked for the attention of the Company Secretary, with a copy to legal@tuse.ng.

39. General

39.1 Entire agreement. These Terms, the Privacy Policy, and any policies referenced in them form the entire agreement between you and Tuse regarding the Platform.

39.2 Severability. If any provision is held invalid or unenforceable, it will be modified to the minimum extent necessary or severed, and the remainder continues in force.

39.3 No waiver. Failure to enforce any provision is not a waiver of the right to enforce it later.

39.4 Assignment. You may not assign your rights under these Terms. We may assign or novate our rights and obligations to an affiliate or in connection with a merger, acquisition, or sale of assets, on notice to you.

39.5 No third-party rights. No person other than you and Tuse has any right to enforce these Terms.

39.6 Language. These Terms are drafted in English, which governs their interpretation.

40. Contact

Tuse Ltd (RC 8198640)
Registered office: Diamond Close, Brains & Hammers City, Life Camp, Abuja, FCT, Nigeria
Support: support@tuse.ng · Privacy: privacy@tuse.ng · Legal: legal@tuse.ng
Website: www.tuse.ng
Instagram: @tuse__ng

Schedule 1 — Service-specific rules

Where a Schedule 1 rule conflicts with the main body of these Terms, Schedule 1 prevails for that category.